How to Delete Your Data from Buzzator

Effective Date: May 4th, 2026

This page explains how to permanently delete your personal data and any data Buzzator has received from connected platforms (Facebook, Instagram, Threads, LinkedIn, X, TikTok, YouTube, Pinterest, Bluesky, and others) on your behalf.

Method 1 — Delete from inside Buzzator (recommended)

Sign in to your Buzzator account at https://app.buzzator.com.
Open Settings → Account → Delete Account.
Confirm the deletion request.

Within 30 days, Buzzator will permanently erase:

Your account profile, brand workspaces, and uploaded brand documents.
All scheduled and historical posts.
All OAuth tokens and credentials for connected platforms.
All cached profile data, post analytics, and engagement metrics retrieved from connected platforms.
All comment and message data from the unified inbox.

Encrypted database backups are rotated and fully overwritten within 30 to 90 days after deletion from the live environment, in line with our standard backup retention schedule.

Requesting deletion also turns off automatic renewal of any subscription you pay for, so you are not charged again; a subscription with an unpaid invoice ends right away. If you keep your account before the paid period ends, renewal is turned back on. When the deletion completes, a subscription for a workspace you share with other members runs to the end of the period you paid for and then ends: it is not renewed or changed, and your card is not charged again. Your name and contact details are removed from your customer record at our payment processor, Stripe, and from every card saved on it, each of which is removed from that record, and once that period has ended the customer record is kept as described below. A workspace that has another owner is the exception, both at the request and when the deletion completes: its subscription stops renewing but is not ended early, even with an unpaid invoice, and that owner can turn its renewal back on; its payments are charged to the card saved for that workspace, so if that card is yours, ask them to replace it. Its customer record is kept for that owner. When the deletion completes, every card saved there with your email address is cleared of your details and removed, and so are your name and contact details if the record is in your email address; anything else of yours on it we remove once we have confirmed it is yours. Invoices and payment records keep the details they were issued with.

When the deletion completes, any subscription of a workspace only you use ends at once and every card saved for it is removed, so you are not charged again. Your customer record at Stripe is kept for 7 years after your subscriptions end, for payment disputes and legal claims, and then deleted.

Method 2 — Email request

If you cannot access your account, email [email protected] from the address associated with your Buzzator account. Include:

The full name on the account.
The email address used to register.
Confirmation that you wish to permanently delete all data.

We respond within 30 days as required by GDPR Article 17.

Method 3 — Disconnect a single platform

If you only want to revoke Buzzator's access to a specific connected platform (for example, just Facebook) without deleting your Buzzator account:

Open Settings → Integrations in Buzzator.
Click Disconnect on the platform you want to remove.

This deletes the OAuth tokens for that platform immediately and stops Buzzator from accessing any further data from it. You can also revoke access from the platform's own settings page — for example, Facebook → Settings & Privacy → Settings → Apps and Websites.

What We Cannot Delete

Aggregated, anonymized analytics that no longer identify you personally.
Records we are legally required to retain — for example, financial transaction records for tax purposes, typically up to 7 years (see our Privacy Policy, Section 9). We keep our own records of these transactions without your name or contact details.
Data shared on third-party platforms — for example, posts already published to your Facebook Page remain on Facebook unless you also delete them there. Buzzator can only delete its own copies.

Contact

For any questions about this process, email [email protected]. EU/UK and Canada residents may also contact our regional representatives — see Section 17.3 of our Privacy Policy for details.